Emotions! We all have them, and they are a powerful force in our lives. In 1994 after extensive research with brain-damaged patients, Antonio Damasio published his breakthrough findings that rational decision-making is impossible when devoid of emotion. He found that our brains are hard-wired to engage a pre-determined emotional response for every reaction we experience, thought we have and decision we make. In short, emotions are at the very epicenter of what makes us distinctively human. The good news is that we can have a major influence on how we respond to our emotions and, in doing so, enhance our ability to work effectively with others, teams and organizations.